Payment Policy
Last Updated: February 12, 2026
At PetStore.ae (operated by B.P.K GLOBAL TRADING LLC), we are committed to providing a secure and convenient shopping experience. All transactions are processed in UAE Dirhams (AED).
1. Accepted Payment Methods
To accommodate all our customers across the UAE, we offer a variety of flexible payment options:
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Cash on Delivery (COD): Pay in cash directly to our delivery partner upon receipt of your order.
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Card on Delivery: Available for orders above AED 1,000 within Dubai only. Please ensure you notify us in advance so the delivery team can carry a mobile card terminal.
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Online Payments (PayPal): Securely pay using your PayPal account or linked credit/debit cards.
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Bank Transfer: You can transfer funds directly to our corporate account. Please note that orders will only be shipped once the payment has been fully credited to our account.
2. Transaction Security
Your financial safety is our top priority.
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SSL Encryption: Our website uses industry-standard 256-bit SSL encryption to ensure that your personal and payment data is transmitted securely.
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No Data Storage: We do not store, sell, or share your credit/debit card details with third parties. All payment processing is handled through secure, PCI-compliant gateways.
3. Pricing and VAT
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Currency: All prices listed on PetStore.ae are in AED.
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Value Added Tax (VAT): In accordance with UAE Federal Law, all applicable prices are inclusive of 5% VAT where required. Your final invoice will show a detailed breakdown of the tax amount.
4. Order Cancellation & Non-Payment
PetStore.ae reserves the right to cancel or reschedule any delivery in the event of late payment or failed transaction verification. If you encounter any issues during the checkout process, please contact our support team at order@Petstore.ae or call +971-564769400.