Privacy Policy

Last Updated: February 12, 2026

At PetStore.ae (operated by B.P.K GLOBAL TRADING LLC), we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information in accordance with United Arab Emirates data protection regulations.

1. Information We Collect

We collect information to provide a better shopping experience for you and your pets.

  • Personal Data: Name, email, phone number, and delivery address provided during checkout.

  • Anonymous Data: Browser type, IP address, and site navigation patterns to improve our website performance.

  • Payment Security: All credit/debit card details are processed via secure gateways. We do not store, sell, or share your financial details with third parties.

2. How We Use Your Data

Your information is used strictly for operational purposes:

  • Processing and delivering your pet and aquarium supplies.

  • Sending order updates and optional promotional offers.

  • Internal traffic analysis to improve our service for UAE customers.

3. Data Security & Storage

We implement industry-standard security measures to protect your data. Personal information is stored on secure remote servers managed by professional hosting providers. While we take every precaution, no internet transmission is 100% secure, and users share information at their own risk.

4. Cookies & Tracking

Our website uses cookies to remember your cart items and personalize your visit. You can choose to disable cookies in your browser settings, though this may limit some site features.

5. Your Rights & Contact Information

In line with UAE law, you have the right to access, correct, or request the deletion of your personal data.

  • Corrections: Contact us at info@petstore.ae to update your information.

  • Policy Updates: We may update this policy occasionally. Changes are effective immediately upon being posted here.