Last Updated: February 12, 2026
At PetStore.ae, we provide professional and specialized delivery services for all your pet and aquarium needs across the United Arab Emirates.
We offer reliable shipping to all major emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, and beyond.
Free Delivery: Orders over AED 300 qualify for free shipping.
Standard Shipping: For orders below AED 100, a flat delivery fee of AED 30 applies.
International Customers: While we primarily serve the UAE, please contact us at order@petstore.ae for potential assistance with international requests.
We take extreme care with living organisms and perishable goods.
Temperature-Controlled Logistics: To ensure health and safety, all Livestock (Fish/Corals) and Frozen Food are delivered via our own fleet of climate-controlled vehicles.
Live Arrival Commitment: In the rare event an item becomes unavailable or compromised before delivery, we will contact you immediately and credit your store account.
Dry Goods & Hardware: Typically delivered via professional courier services within 1-3 business days.
Livestock & Specialized Items: Scheduled according to the next available route for your specific area to minimize time in transit.
Custom/Special Orders: Banners, custom tanks, or special pre-orders may take longer. Our team will provide a specific timeline once your order is processed.
To ensure your delivery arrives at the perfect time:
Contact Info: Please ensure your telephone number and email are accurate at checkout.
WhatsApp Location Sharing: For precise delivery, we encourage customers to share their location with our WhatsApp Hotline at +971-564769400.
